Steven J. Lain

Retail | Sales & Marketing | CPG Industry

2172 Cinnamon Way

Fayetteville. AR. 72703

479.236.1555

steven@makedesigncompany.com

Skills

  • Microsoft Excel 95% 95%
  • Microsoft Word 95% 95%
  • Microsoft Access 70% 70%
  • Microsoft Power Point 90% 90%
  • Project Management 95% 95%
  • Adobe Creative Suite – Photoshop, Illustrator, XD, Muse 90% 90%

Profile

I have 10 years experience in the retail operations, along with sales and marketing knowledge in the CPG Industry. In the fast-paced world of sales and marketing, I know that being agile and adaptable with a thirst for knowledge and insight are key elements in any industry.

Experience

Acosta Sales & Marketing –

Operations Coordinator / 2015-2018

Data Analysis
Analyze data and any issues that are presented, to achieve the most cost-effective and efficient solution to the problem presented
Project Management
Project Management of the Cycle Mailings and other Special Mailing Projects, as well as print projects (POP, POS, sell sheets, IRCs, etc.)
Information / Data Management
Produce project quotes based on:
– Quantity of items
– Quantity per store
– Quantity of field reps scheduled to receive
– Packaging requirements
– Shipping prices
– Any supporting print requirements for project execution

Compile store lists, targets lists, and product lists
– Compile data into a master project file
– Cycle kit inventory list
– Product image datasheet
– Compiled store list
– Compiled distribution / ship list
– Tracking datasheet
– Monthly billing datasheet
– Team billing breakdown datasheet

Maintain / update information on Team Share Point Site
– WM CORE Team Shiplist
– Process orders from Fulfillment Order Site maintaining a clear and empty queue
– Update Post Cycle Mailing tracking information for the Field Managers

Teamwork / Collaboration
Weekly meetings with business managers to maintain communications and transparency of projects both current and future based

Work with Operations Manager on monthly invoicing to ensure billing accuracy as well as billing back the clients for any and all charges associated with Special Project Mailings

Produce Cycle Mailing Guide every month to be used in conjunction with that month’s cycle kit being shipped – Cycle dates, kit contents with part number and description, images items in kit, and instruction sheets for items in the kit

Acosta Sales & Marketing –

Shipping Manager / 2008-2015

Project Management
Maintained receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures

Maintained cleanliness, organization, & maintenance of shipping department operations

Tracking and management of shipments coming into inventory and going out of inventory.
– Monthly cycle shipments
– Buyer samples coming in and going out for Business Managers & their contacts.
– Special Mailing Projects
– Supply requests by Retail Merchandisers & Unit Managers

Package & process outgoing shipments via Fed Ex Ship Manager or USPS Postage

Set up & maintain production environment for outgoing shipments (Monthly Cycle & Special Mailing Projects)

Information / Data Management
Receive and verify the accuracy of incoming and outgoing shipments via shipping list data

Performed maintenance and updates/upkeep on all shipping systems

Fed Ex Ship Manager Software – system updates, address database updates, and database purges

Pitney Bowes Postage Machine – software/rate updates, cleaning / maintaining mechanics for optimal performance

Teamwork / Collaboration
Team communications concerning inbound/outbound shipments, inventory control, inventory discrepancies, client verifications of quantities being distributed to the field

Maintained & managed temporary staff member’s hours & job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results while also producing a well-balanced work environment

MAKE Design Company –

Web Developer / 2018-PRESENT

Web Development
Responsible for both back-end and front-end development, including creating WordPress pages, themes, plugins, templates, custom post types and more. A combination of programming skills (namely PHP, HTML5, CSS3, and JavaScript) and aesthetics (understanding element arrangements on the screen, color & typography, etc.).

Understanding the entire web development process, including design, development, and deployment.

  • Robust understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery
  • Experience building user interfaces for websites and/or web applications
  • Experience designing and developing responsive design websites
  • Comfortable working with debugging tools like Firebug, Chrome inspector, etc.
  • Ability to understand CSS changes and their ramifications to ensure consistent style across platforms and browsers
  • Ability to convert comprehensive layout and wireframes into working HTML pages
  • Knowledge of how to interact with RESTful APIs and formats (JSON, XML)
  • Proficient understanding of code versioning including, but not limited to, Gitlab/Github, Mercurial, etc.
  • Familiarity with designing for ADA/accessibility compliance
  • Email development and design
  • Basic SEO Strategies & implementation
Teamwork / Collaboration
Weekly meetings with business managers to maintain communications and transparency of projects both current and future based

Work with Operations Manager on monthly invoicing to ensure billing accuracy as well as billing back the clients for any and all charges associated with Special Project Mailings

Produce Cycle Mailing Guide every month to be used in conjunction with that month’s cycle kit being shipped – Cycle dates, kit contents with part number and description, images items in kit, and instruction sheets for items in the kit

Groups

WordPress Northwest Arkansas –

I am an active member of a local WordPress group. We meet 1 per month to discuss and work on WordPress related topics, as well as helping local bloggers / site owners troubleshoot any issues they are having with the functionality or design of their site.

WordCamp Fayetteville Planning Committee –

I am part of the WordCamp Fayetteville Planning Committee #wcfay – We are responsible for making Fayetteville’s yearly WordCamp event a reality.

Professional References

Noel Contreras – 469.865.5445
Melanee Lavery – 479.466.5818
Scarlett Isbell  – scarlettphill@outlook.com