Steven J. Lain
Retail | Sales & Marketing | CPG Industry
Skills
- Microsoft Excel 95%
- Microsoft Word 95%
- Microsoft Access 70%
- Microsoft Power Point 90%
- Project Management 95%
- Adobe Creative Suite – Photoshop, Illustrator, XD, Muse 90%
Profile
I have 10 years experience in the retail operations, along with sales and marketing knowledge in the CPG Industry. In the fast-paced world of sales and marketing, I know that being agile and adaptable with a thirst for knowledge and insight are key elements in any industry.
Experience
Acosta Sales & Marketing –
Operations Coordinator / 2015-2018
Data Analysis
Project Management
Information / Data Management
– Quantity of items
– Quantity per store
– Quantity of field reps scheduled to receive
– Packaging requirements
– Shipping prices
– Any supporting print requirements for project execution
Compile store lists, targets lists, and product lists
– Compile data into a master project file
– Cycle kit inventory list
– Product image datasheet
– Compiled store list
– Compiled distribution / ship list
– Tracking datasheet
– Monthly billing datasheet
– Team billing breakdown datasheet
Maintain / update information on Team Share Point Site
– WM CORE Team Shiplist
– Process orders from Fulfillment Order Site maintaining a clear and empty queue
– Update Post Cycle Mailing tracking information for the Field Managers
Teamwork / Collaboration
Work with Operations Manager on monthly invoicing to ensure billing accuracy as well as billing back the clients for any and all charges associated with Special Project Mailings
Produce Cycle Mailing Guide every month to be used in conjunction with that month’s cycle kit being shipped – Cycle dates, kit contents with part number and description, images items in kit, and instruction sheets for items in the kit
Acosta Sales & Marketing –
Shipping Manager / 2008-2015
Project Management
Maintained cleanliness, organization, & maintenance of shipping department operations
Tracking and management of shipments coming into inventory and going out of inventory.
– Monthly cycle shipments
– Buyer samples coming in and going out for Business Managers & their contacts.
– Special Mailing Projects
– Supply requests by Retail Merchandisers & Unit Managers
Package & process outgoing shipments via Fed Ex Ship Manager or USPS Postage
Set up & maintain production environment for outgoing shipments (Monthly Cycle & Special Mailing Projects)
Information / Data Management
Performed maintenance and updates/upkeep on all shipping systems
Fed Ex Ship Manager Software – system updates, address database updates, and database purges
Pitney Bowes Postage Machine – software/rate updates, cleaning / maintaining mechanics for optimal performance
Teamwork / Collaboration
Maintained & managed temporary staff member’s hours & job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results while also producing a well-balanced work environment
MAKE Design Company –
Web Developer / 2018-PRESENT
Web Development
Understanding the entire web development process, including design, development, and deployment.
- Robust understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery
- Experience building user interfaces for websites and/or web applications
- Experience designing and developing responsive design websites
- Comfortable working with debugging tools like Firebug, Chrome inspector, etc.
- Ability to understand CSS changes and their ramifications to ensure consistent style across platforms and browsers
- Ability to convert comprehensive layout and wireframes into working HTML pages
- Knowledge of how to interact with RESTful APIs and formats (JSON, XML)
- Proficient understanding of code versioning including, but not limited to, Gitlab/Github, Mercurial, etc.
- Familiarity with designing for ADA/accessibility compliance
- Email development and design
- Basic SEO Strategies & implementation
Teamwork / Collaboration
Work with Operations Manager on monthly invoicing to ensure billing accuracy as well as billing back the clients for any and all charges associated with Special Project Mailings
Produce Cycle Mailing Guide every month to be used in conjunction with that month’s cycle kit being shipped – Cycle dates, kit contents with part number and description, images items in kit, and instruction sheets for items in the kit
Groups
WordPress Northwest Arkansas –
I am an active member of a local WordPress group. We meet 1 per month to discuss and work on WordPress related topics, as well as helping local bloggers / site owners troubleshoot any issues they are having with the functionality or design of their site.
WordCamp Fayetteville Planning Committee –
I am part of the WordCamp Fayetteville Planning Committee #wcfay – We are responsible for making Fayetteville’s yearly WordCamp event a reality.